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Regulatory University is the financial services industry’s most effective compliance e-learning solution. Seven of the top 10 banks and over 1,500 financial institutions and creditors use Regulatory University to train their employees enterprise-wide and pass regulatory examinations with ease. Regulatory University already contains a series of eLearning courses on the new GFE & HUD1/1A requirements. As always, Compliance Coach was the first in the nation to publish a series of courses on the new RESPA rules months ahead of the deadline so that its customers would have a knowledge advantage and stay ahead of the curve. Not a Regulatory University customer? No problem! Now you can tap into Regulatory University onDemand to train your staff on the new GFE & HUD1/1A at your own pace! Click here to see a sample of our self-paced course! Now anyone on your staff can sign up for a course and get fully trained on the new forms and get it right! Plus, they will receive a certificate of completion! Here is how it works:
Available courses: Below are the latest RESPA and other mortgage lending self-paced courses available for you to take: (Click the course titles for a course description.)
Applies to: Banks, Credit Unions, Mortgage Companies Get up to speed on HUD's recent RESPA amendments! This course provides compliance officers, auditors, and management with an overview of HUD's recent amendments to Regulation X, which implements RESPA. This complete walkthrough of all of the important changes will ensure that you are prepared to get your institution into compliance with the new requirements. You will be able to view the new standardized Good Faith Estimate (GFE) form and learn about key changes to this document as well as to the HUD-1/1A Settlement Statement. You will also learn all of the important timing requirements to ensure that no deadlines are missed. After taking this course, you will be able to:
Applies to: Banks, Credit Unions, Mortgage Companies, Settlement Service Providers Make sure that you understand the new standardized Good Faith Estimate (GFE)! This course teaches you all about this new form. It sorts through all of the requirements and presents them in an easy, plain-language motif. You will learn everything you need to know to accurately and timely complete a GFE. You will even get to review an actual GFE with an explanation of each field and icons that alert you to the disclosure tolerances. Then, you will witness several real-world scenarios in which you'll use the transcript and notes to complete the GFE yourself. You will master the new GFE in no time at all! Note: It is strongly recommended that you also take the RESPA: HUD-1/1A course! After taking this course, you will be able to:
Applies to: Banks, Credit Unions, Mortgage Companies, Settlement Service Providers Ensure that you understand all of the ins and outs of the new HUD-1 and HUD-1A settlement statements! This course teaches you the nitty-gritty details of the HUD-1 and HUD-1A settlement statements. It breaks down all of the requirements and presents them in an easy to understand, plain language format. Buckets illustrate each of the disclosure tolerances and the applicable charges. You will review sample HUD-1 and HUD-1A settlement statements and receive an explanation of each line item. Real-world hands-on scenarios give you the chance to practice what you have learned. You will master the HUD-1/1A in no time at all! Note: It is strongly recommended that you also take the RESPA: GFE course! After taking this course, you will be able to:
Applies to: Banks, Credit Unions, Mortgage Companies, Settlement Service Providers This course helps you understand the requirements of the Good Faith Estimate and the HUD-1/1A. It walks them through sample forms, identifying common errors and reinforcing the proper way to complete the forms. Learners then get to review three different transactions in which they’ll identify the errors and calculate any reimbursements. Soon, you will know all of the potential pitfalls for these forms! After taking this course, you will be able to:
Applies to: Banks, Credit Unions, Mortgage Companies This course takes a complicated topic and breaks it down into a plain-language, easy-to-understand format. You will meet Jack and Lucy, borrowers who are refinancing their home. A step-by-step analysis of their escrow account will help learners understand the escrow calculations. Sample escrow statements demonstrate the requirements and how the calculations fit in. Instructions for completing the HUD-1/1A escrow disclosures are provided, including calculating the aggregate adjustment. You will learn how to properly handle surpluses, shortages and deficiencies, with all of their options summarized in a handy table. Finally, you will put your knowledge to work by completing real-world scenarios. Soon, you will hold the keys to the escrow account requirements! After taking this course, you will be able to:
Applies to: Banks, Credit Unions, Mortgage Companies Educate yourself on the new Regulations Z Amendments right away! This course provides a high level overview of revisions to Regulations Z affecting home mortgage loans. You will learn all about the new loan category, “higher-priced loans,” including how to identify a higher-priced loan, what loans are excluded, and what requirements and restrictions apply. Newly prohibited practices and advertising requirements are illustrated using helpful examples and comparisons. Suggested “Things to Consider” gets you thinking about the real-world application of the new requirements. Exercises reinforce knowledge by asking students to determine which situations are violations. You can’t afford not to take this course on this hot regulatory topic! After taking this course, you will be able to:
Applies to: Banks, Credit Unions, Mortgage Companies Don’t fall into the new advertising traps! This course provides you with an overview of the new Truth in Lending Act advertising requirements. The new TILA rules require that creditors provide additional disclosures in certain types of advertisements. You will learn how to properly make TILA-required disclosures when advertising in print, on radio and television, and on the Internet. You will also learn the rules regarding the use of a “reasonably current” index and margin, how to use the term “fixed” when advertising rates and payments, and more! After taking this course, you will be able to:
Applies to: Banks, Credit Unions, Mortgage Companies Don’t ignore these rules just because your institution doesn’t make subprime or high-cost mortgage loans. If you do, you may have noncompliance. The risks are significant! This course explains exactly what a higher-priced mortgage loan is and how to identify one. It provides easy to understand examples and allows you to put their knowledge into practice by reviewing loan transactions and deciding whether each is a higher-priced loan. You then can dig into the restrictions placed on these loans, learning how the prohibited practice may harm a borrower. Each requirement is highlighted, so that the you can’t miss it. To help you comply, several best practices are offered. After taking this course, you will be able to:
Applies to: Banks, Credit Unions, Mortgage Companies Compliance doesn’t stop when the loan is closed! This course deals with mortgage servicing practices, which have been found to be unfair, deceptive or abusive to borrowers. You will learn which servicing practices are prohibited and why. The requirements for each servicing practice are highlighted. Throughout the course important terms are defined and key points are brought to your attention. Then, test your knowledge by reviewing institutions’ servicing practices and deciding whether there are violations. Real-world cases demonstrate the severe consequences associated with these prohibited practices and best practices are offered to help avoid noncompliance. Upon completing this course, you will:
Applies to: Banks, Credit Unions, Mortgage Companies In this course, you will learn all about the new Regulation Z Early Disclosures requirements and how to apply them. A walk through of the disclosure process explains important timing requirements. Real world examples and visual timelines transform complex disclosure sequences into easy to understand requirements. Interactive exercises reinforce the your learning. An easy to remember mnemonic provides you with a great takeaway to recall disclosure timing rules back on the job! A summary of non-compliance penalties highlights the consequences of violating the timing requirements. After taking this course, you will be able to:
Applies to: Banks, Credit Unions and Mortgage Companies Your organization needs to be on the alert for mortgage fraud now more than ever! Mortgage fraud is a hot news item this year. Don’t become part of that news. In this course, you will learn about actual mortgage fraud cases and the red flags to look for with these schemes. Actual loan documents contain mouseovers that teach you to spot potential red flags. Finally, learners get to put theory into practice by reviewing a loan file, identifying red flags, and preventing another case of mortgage fraud! After taking this course, you will be able to:
Applies to: Banks, Credit Unions, Mortgage Companies and other Creditors A close-up of a lawyer’s briefcase sets the stage to introduce the shadowy figure of a class-action attorney who shares knowledge and experience with you to help you and your organization from becoming the next big headline. The exciting kick-off to this course shows a newspaper and Internet headlines torn from real cases involving discrimination and unfair and deceptive practices and illustrating the severe consequences of noncompliance. An interactive jigsaw puzzle showsyou how the fair lending laws fit together to prevent illegal discrimination. The prohibited bases for the Equal Credit Opportunity Act (ECOA) and the Fair Housing Act (FHA) are displayed in a simple table allowing you to easily compare the differences. Various types of discrimination are reinforced through detailed examples based on real cases. Plain language informs you what can and cannot be asked or considered during the loan process. Adverse action notices and record retention requirements are also described. Situations introduce the concept of responsible lending through interactive exercises describing a problem situation, and what constitutes a good or bad response. Pertinent review questions test the learners‚ ability to apply the rules to various situations. After taking this course, you will be able to:
Lending to Servicemembers (Flash) Applies to: Banks, Credit Unions, Mortgage Companies This course is a MUST for all lending personnel who assist servicemembers and their families in meeting their short-term and long-term credit needs. Presented with a military flair, the course walks you through the essentials of the proper methods for handling servicemembers‚ requests for loan rate reductions. The course explains the new restrictions that apply to certain specialty loan types, like payday loans, vehicle title loans, and tax refund anticipation loans. Simple animations show how Uncle Sam protects servicemembers from lender abuses. Clever mnemonics show headwear of the various armed forces so students will remember the caps on interest rates more effectively. Suitable for both novice and experienced lenders, you get to practice through review questions and real-life scenarios, and how to apply the proper protocols when handling servicemember credit. After completing this course, you will be better prepared to:
ID Theft: Red Flags Rule (Flash) Applies to: Banks, Credit Unions, Mortgage Companies, Settlement Service Providers, and Other Creditors A detailed walk-through of the new rule covers all aspects of developing a sound identity theft prevention program: how to conduct an initial risk assessment to identify covered accounts, how to develop a written program, the four elements that MUST be included in EVERY program, program oversight and much more. Open your case files to review recent incidents that illustrate how identity theft can harm consumers, as well as the safety and soundness of the financial institution or creditor. Key terms are displayed using colorful rollover techniques. There’s no need to panic if you forget a definition, because a helpful glossary is easily accessed from every course page! A clever mnemonic device ID:RU? helps you remember the four basic program elements. Practice your skills by answering questions correctly to remove the disguise of a suspected identity thief! Even though this course covers the elements included in the final rule, it’s not legalese or organized in a confusing manner. It is written in plain and straightforward language, to allow you to quickly glean the WHO, WHAT, WHEN, WHY and HOW of developing a sound program. After completing this course, you will be better prepared to:
Flood Insurance Requirements Applies to: Banks, Credit Unions, Mortgage Companies, Settlement Service Providers, and Other Creditors Learn “virtually” everything you’ve ever wanted to know about flood insurance! Navigate the murky waters of regulation to debunk the many insurance myths. As examiner-in-charge, you’ll decide: Will Anytown Financial pass with flying colors, or pay penalties for compliance failures? Don’t get in over your head! First, check Anytown’s trial balance to decide which loans are considered “covered” loans. Then, sail through your review of coverage levels using helpful hints in simulated loan files. Don’t be swept away! Stem the rising tide of facts and figures with the built-in flood insurance calculator. A fellow examiner throws you a life-line by explaining forced-placement. Later, you anchor a banker by advising him how to apply for flood map changes. After completing this course, you will be better prepared to:
Click the thumbnails below to see a slide show of screen shots from the above courses! 
The more courses you purchase, the more you save! One low fee will provide you with access to the course(s) for 6 months. Each course includes a test and a certificate of completion! Click here to see a sample of the certificate.
Please note: If you would like to learn more on how Compliance Coach can assist you with training many employees, please call us at (866) 355-5150 or email us at info@compliancecoach.com. We would be happy to provide you with a demonstration and a price quote! Sign up Now for Regulatory University onDemand! Take a RESPA course now! Back to top |
"We've looked at all of the solutions and Compliance Coach is clearly the best. Examiners are very complimentary and it is highly effective. We strongly recommend Compliance Coach." Nanette Hutchison Sr. Vice President, Compliance First California Bank "Compliance Coach's solutions and services are fabulous! Everything they do is top notch! We are delighted to be a Compliance Coach customer!"
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